About

Family-Owned. Service First.

RnR Hot Tubs and Spas is a family-owned and operated business built by Kimberly and John McCrimmon. What started as a service company, known as Repair-it Refinishing, grew into Calgary's trusted source for hot tubs, swim spas, and the expert care that keeps them running for years to come.

We're proud to be Canadian, to support the local economy, and to hire the next generation of service providers. Weathering recessions, a pandemic, and a competitive market, Kimberly and John have built a true Alberta success story.

Service First, Always

We are the store you want to visit first to learn about hot tubs. Our warehouse-direct model means you're not paying for a fancy showroom in the price of your new hot tub, every dollar goes toward the product and the service behind it.

Award-Winning Customer Experience

We are beyond thrilled to have been named the Global Winner of the Customer Experience Award from Maax Spas, recognition from a leading manufacturer for the way we treat every customer, before and after the sale.

What Sets Us Apart

Family-Owned & Operated

Award-Winning Customer Experience

Professional Delivery & Installation, in-house, never a third party

Expert Service & Water Care Support

More Than a Dealer

A local team that genuinely cares before, during, and after your purchase

Water care education, so you spend less time maintaining and more time enjoying

Access to premium accessories, chemicals, and replacement parts

Ongoing service and maintenance

Expert guidance to help you choose the right spa, not simply the most expensive one

Spa School

Every new hot tub customer is invited to Spa School, the industry's first course of its kind. This one-hour workshop empowers you with the knowledge to maintain crystal-clear, healthy water and avoid the common pitfalls of hot tub ownership, covering chemical essentials, water testing, and maintenance tips. Held at our showroom, 8-5700 Barlow Trail SE.

"We sell the best and service the rest."